CUBIC Utility Billing Software

Water, Sewer, Gas, Electric, Refuse, and Other Metered/Unmetered Services

For over thirty years, CUBIC has been growing in function and usability to become the finest utility billing software available today. CUBIC provides a powerful accounting and CIS (customer information system) along with extensive utility management and report options. CUBIC is easy to install, easy to use, feature rich, flexible and fast.

CUBIC Modules

CUBIC offers options to fit a client's specific needs:
Multi-user: Capability for multiple users to access the system. This option includes advanced security, record locking, operator logs, active users on system,Thin Clients, and other features required for a demanding processing environment.

Productivity: Capabilities for the account and Postnet bar coding of bills. Bar coded bills can be scanned with a variety of scanning equipment. Imaging interfaces for scanning documents. Receipt printers and cash drawers are also available with this option. A link to Mapquest is available which will automatically display a client's location. ACH (Automated Clearing House) processing is included. ACH provides automatic bank debiting capabilities. It replaces the old bank drafting systems. Batch receipt processing is also provided.

AMR: Interfaces for hand held and other remote reading devices.

Installment Billing: A mechanism for time payment plans. These plans can be used for the settlement of accounts in-arrears as well as for installment purchases such as tap fees.

Inventory Control: Provides an effective means of tracking inventory items for work orders and stock requirements. Functions include item management, receipts, issues, stock status reports, and other important management tools.

RUBS: Ratio Utility Billing System designed to allocate utility bills in multi-unit complexes based on occupancy and/or square footage.

CASS: A certification system, designed by the US Post Office to validate street addresses and assign Delivery Points. This coding allows one to get more favorable postal rates.

Data Dictionary: Allows access to retrieval and analysis tools via an ODBC gateway. This enables the performance of ad hoc inquiries, reports, and file transfers to other systems. Using CUBIC data files, one can extract fields and design reports using Excel, Crystal Reports, Word, Access, and other software products.

Microsoft SQL Database: Optional data storage method for those sites who prefer MS SQL as a standard.

Internet Customer Inquiry and Payment Processing: Allows customers to inquire about their account balances and consumption history. Provides two years of usage history for metered services along with an attractive graph. Payment Processing option offers customers the option to pay the utility bill using a Visa/MasterCard credit card or echeck.

E-Billing: Works in conjunction with the Internet Inquiry/Payments option. E-Billing allows bills to be e-mailed to the customers desiring such a service. Did you know that it can cost around forty cents to prepare and send out a bill? E-Billing offers a great opportunity to cut those costs.

Meter Maintenance: Provides a mechanism for the scheduling of meter reliability testing at user-defined intervals, maintenance of test results records, and the expansion of meter-related information pertinent to operations. Meter testing is important because it insures the accuracy of metering devices. Many state regulators require such testing as a part of the utility’s operation. Operations personnel can be restricted so that they do not have access to sensitive data.

Budget Billing: Allows customers to be billed a set amount. There is a settlement period when the budget amount is adjusted to reflect the past experience. The budget amount is calculated programmatically. However, the user may override the calculated amount. Many gas and electric utilities offer this plan. However, we are finding other clients are interested in such a plan to entice their customers to use ACH for making payments. Some customers are leery about ACH because the amount varies each month. Budget billing can eliminate that concern. As postal rates continue to climb, ACH becomes more attractive as a means of collection.

Backflow Prevention: Backflow testing is required where customers have a piping arrangement where backflow into the public water system might occur. They are common in industrial applications and also can be found in residential settings where irrigation systems are in place. These systems require regular testing either by the utility operator or by licensed plumbers. The software prints notices at the prescribed interval and provides follow-up reports for those who have not submitted the proof of testing documents. Currently, these records are being maintained in a separate database which is awkward and time consuming. CUBIC integrates all of this information into its customer database. Operations personnel can be restricted so that they do not have access to sensitive customer data.